Legal

Privacy Policy

Last updated: March 2026

Mazeed General Maintenance is fully committed to protecting your privacy. This policy explains how we collect, use, and safeguard your personal information when you browse our website or contact us.

shield1. Information We Collect

When you contact us via our contact form, WhatsApp, or phone, we may collect the following information:

  • check_circleFull name
  • check_circlePhone number
  • check_circleEmail address
  • check_circleGeographic location (area within Abu Dhabi)
  • check_circleDetails of your service request or issue

shield2. How We Use Your Information

We use the information you provide solely for the following purposes:

  • check_circleResponding to your enquiries and quote requests
  • check_circleScheduling and confirming service appointments
  • check_circleDelivering and completing your requested service
  • check_circleSending important updates related to your service
  • check_circleContinuously improving the quality of our services

shield3. Data Protection

The security of your data is our priority. We commit to the following:

  • check_circleWe will never sell or share your personal data with third parties for commercial purposes
  • check_circleAll information is stored securely and encrypted
  • check_circleOnly authorised staff involved in service delivery can access your data
  • check_circleWe do not retain your data longer than necessary to deliver the service

shield4. Third-Party Tools & Services

Our website may interact with the following external services:

  • check_circleWhatsApp — for direct and fast communication with you
  • check_circleGoogle Analytics — to analyse website performance anonymously
  • check_circleGoogle Maps — to display service areas and assist with navigation

Each of these services is governed by its own privacy policy.

shield5. Cookies

Our website uses basic cookies to improve your experience and analyse anonymous traffic. You can disable them at any time via your browser settings without affecting your core use of the site.

shield6. Your Rights

Under applicable UAE data protection regulations, you have the right at any time to:

  • check_circleAccess the personal data we hold about you
  • check_circleRequest correction of any inaccurate information
  • check_circleRequest deletion of your data from our records
  • check_circleObject to the processing of your data for marketing purposes

shield7. Contact Us

For any enquiry or request relating to your personal data, please contact us:

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